Our Turnaround Policy
Minimum standard turnaround on all jobs is 24 hours. Regular job turnarounds can vary from 1 to 10 Business Days (Monday – Friday), depending on the complexity and size of the job. If you have requested a turnaround of less than 24 hours, please call Phil at 907-230-9918 as soon as you have submitted your file, to advise us of your "Rush" request so we can determine if we can meet your requested time, and to determine whether there will be a "25% Rush Charge" assesses your job.
Your job is accepted on a first come, first serve, basis. We process over 40 new jobs a day, and would prefer not to move jobs ahead of previously submitted customer jobs. If we do not generate any inconvenience to our other customers or generate any addition cost (ie: overtime, production stress, etc.) we will try to accommodate your request without a "Rush Charge".
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