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Printing Guarantee and Refund Policy

We understand that printing is an important part of your project, and we want to ensure you're completely satisfied with the final product. Here's how we handle order issues and returns:

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Guarantee:

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We stand behind the quality of our printing and work closely with you throughout the process to ensure your order meets your expectations. In the unlikely event there's an issue with your final product, such as printing errors or defects in materials, please reach out to us within 10 business days after delivery to discuss the problem. We'll work diligently with you to find a resolution, which may include a reprint of your order or credit towards a future purchase.

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Proofing Process:

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To ensure accuracy and avoid errors, we offer a thorough proofing process. You may request to receive a digital or printed proof of your order for review before it goes to production. Carefully reviewing and approving the proof helps us deliver a final product that meets your specifications.  If a proof is requested, we will not proceed with production until we receive your approval. 

Note that printed proofs are not available for all items, such as those produced on large format equipment.

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Payment:

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Our online payment form is a convenient way to settle invoices submitted electronically. Please note that submitting payment electronically signifies your approval of the final proof.

If you have any questions or concerns about your order, please don't hesitate to contact us. We're here to help!

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Refunds:

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Due to the customized nature of printing, we generally do not offer refunds once an order is approved and sent to production. However, we understand situations may arise, and we'll review any refund requests on a case-by-case basis.

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If you have any questions or concerns about your order, please don't hesitate to contact us!

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